GUEST RELATIONS MANAGER

Job Information

Category
Hospitality
Location
Lagos (Lagos)
Contract
Full Time
Pay
₦45,000 per month
Listed
Dec 1, 2016
Expires
Jan 30, 2017

Seeking a guest relations manager to communicate with clients to ensure their satisfaction with their visit.
Good candidates should have previous experience and be able to effectively communicate with co-workers and guests to solve problems. Conversational knowledge of additional languages is a plus.
Responsibilities:
• Provide fantastic customer service to guests, ensuring that their needs are served.
• Collect customer service information and determine guest satisfaction
• Resolve customer problems
• Develop an intimate knowledge of the hotel services, pricing, layout and events
• Promote hotel services and educate guests to improve their experience
Qualifications:
• Excellent organizational and time management skills
• Phenomenal communication skills
• Ability to work with co-workers to quickly solve guests problems
• Previous experience in a related position
• Multilingual is a plus
• Familiarity with common guest relationship management software
• Flexibility

Method of Application:
Interested and qualified candidate should forward his/her CV to the HR through the email address: cv. dobserverintegrated @ outlook. Com

NB: jobs that require an up-front payment are scams. Your discretion is advised.

Company Information

Dobserver Integrated

Dobserver Integrated is an IT firm that is out to produce the next generation IT Expert.

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Address: Lagos, Nigeria, Lagos, Lagos, Nigeria

Contact Information

  • Contact Person: dobserver
  • email
  • CellCell: 08081182113

Classified Number: 1875477

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